Sub-processors

The service providers that process personal data for zatoona.ai and for Zatoona Labs on Zatoona Cloud, what each one does, and where.

Last updated: November 7, 2026

Each provider works on our instructions, only as far as it needs to, under a data processing agreement. Where data reaches a provider outside the EU, we rely on safeguards the GDPR recognises, such as the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.

ProviderWhat it doesWhereData it handles
Amazon Web ServicesThe sealed sandboxes where analyses run, and the files they work onFrankfurt, GermanyProject files, analysis code and results
RailwayThe Zatoona Labs application and its database, and this website with its cookieless analyticsAmsterdam, the NetherlandsAccounts, projects, conversations and the audit log; website requests and what you enter in its forms
OpenRouterRouting the AI model calls of Zatoona Labs to the model providers, with zero data retentionUnited StatesWhat each step sends to a model
AI model providersAnswering the steps of an analysis, reached through OpenRouter, with zero data retentionEUWhat each step sends to a model
ParallelThe web searches Zatoona Labs makes during an analysisUnited StatesSearch queries, never your files
ResendSending the emails from our forms and your accountUnited StatesNames, email addresses and the content of those emails

Changes

When this list changes, we update the date at the top. Institutions with a data processing agreement hear from us before a new provider starts.

How we handle personal data overall is in our Privacy Policy. Questions? Email contact@zatoona.ai.